Shipping policy

🚚 Shipping Policy – Boxhero

At Boxhero, we believe in delivering comfort fast. Here's everything you need to know about how we ship your orders:

🔹 Order Processing

All orders are dispatched within 24 hours (1 business day) of successful confirmation.

🔹 Shipping Time

  • Metro Cities: 2–4 business days

  • Tier 2 & 3 Cities: 3–6 business days

  • Remote Areas: 5–7 business days (may vary by location)

🔹 Shipping Charges

We offer Free Shipping on all prepaid & COD orders — no hidden fees!

🔹 Order Tracking

As soon as your order is shipped, you will receive a tracking link via SMS/email to monitor your delivery in real-time.

🔹 Important Notes

  • Orders placed on Sundays or public holidays will be shipped the next working day.

  • Delivery timelines may be affected by external factors like weather, courier delays, or regional restrictions.